Replenishment (RPL) Expert

Responsibilities:

On site Support- Analyze Replenishment & related interfaces and related issues raised by the customer; distinguish between real problems requiring fixes (2nd level support) and non-problems.
Leadership- Be the client’s point of contact for application and integration problems. Provide in depth expertise and advice and be able to demonstrate the client’s responsibility on customizations or integration related issues.
Be able to prioritize with the client the core problems for resolution of the most blocking issues first.
Expertise- Based on a deep expertise on core functionality, integration and technical knowledge, the expert is expected to analyze any issues and demonstrate the client’s responsibility or identify core functionality problems.
Display broad knowledge of the system. Be able to develop or provide the customer with strong technical and functional expertise to help developing customizations.
Maintenance- Identify core problems and interact with respective development teams to communicate all related details for optimum resolution.
UAT support, production planning, production & post-production support.
Defect tracking, investigation & resolution of defects in production, UAT.
Quality Assurance- Adhering to self-check methodologies, produces high quality work with careful attention to details, leaving no open ends, and knowing how to identify and solve complex problems.
Requirements:
Essential:

Familiarity with Prepaid System.
Familiar with Unix and its environment quite extensively.
Basic knowledge on how to monitor Unix system: CPU, Processes, File System, Network connection etc.
Familiar and experienced in writing Unix Shell scripting, Perl / Awk.
In depth knowledge of Java (programming, Java Virtual Machine, Object Oriented concepts), JSP and Servlet.
Deep knowledge of Network programming.
Knowledge in WebLogic (configuration and monitoring), EJB.
Knowledge in Oracle data model / SQL and applying hints / PL /SQL / Toad, etc.
Previous site experience is required.

Education:

University degree in IT or equivalent.

Language(s):

Fluent written and spoken English.
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