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Roles and Responsibilities:

* Develop user requirements and specifications for Customer Relationship Management, Customer Value, Sales Performance and Incentives
* Software development (User Manager Liason for IT, Manage & track change requests, UAT planning, preparation & execution, Develop End User Training, Training Strategy & Approach and Post system implementation support)
* System Application Management (Ensure problems resolution and ongoing enhancements to operational efficiency)
* Develop and provide analytics for strategic and tactical information around customer value and profitability

Requirments:

* Minimum Bachelor degree from a reputable university
* Maximum 35 years old. Male or Female
* Must have a good command of English, both verbal and written
* Preferably has relevant experience as Senior Business Analyst in banking
* Good knowledge about MIS or Customer Relationship Management
* Good knowledge about Ms. Office, Project, SQL
* Analytical and high problem solving skills
* Can work individually and in a team

Ø Send your Application form, CV, and photo 3x4 to rbg@panin.co.id within 2 (two) weeks after this advertise
Ø Submit the application code as an email subject (MBA-CRM / SBA-CRM)
Ø Only qualified applicant will be follow up

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