IT SUPPORT

Qualifications :

* Male.
* Max. 30 years old.
* Min. D3 Computer.
* Fresh graduate and / or min 1 year experience.
* Computer literate.
* Fluent in English (oral and written).
* Have a good communication and interpersonal skill.
* Hard worker, self starter and self learner.
* Customer oriented.
* Has the basic training on the specified product and/or involved operating system/software product or as equivalent know how.
* Has the ability to repair diagnosed failures with a detailed description.
* Is able to perform simple diagnosis and function tests with book based methods or tools.mart hand
* A smart hand is able to install the specified HW/SW - product (basic/standard installation).
* Is able to perform updates and upgrades described in detail.
* Can use basic measuring tools for electronic and mechanical products.

Job Description :

* Has ability to exchange complete device or deliver device to customer and return of the defect device with plug a configuration (specified as repair method : SWAP Desk to Desk).
* Pick up for repair of complete device and deliver to repair centre.
* After repair of the same device with plug and work configuration (specified as repair method : Pick Up and Return desk to desk).
* Typical devices to exchange e.g. monitors, mouse, small office printer.
* Typical working steps (depending on product, a pre-defined checklist might be necessary : unplug/plug in to power supply system, unplug/plug in of network connection, unplug/plug in of peripherals).
* Assemble/reassemble customer specific parts e.g. ink cartridges.
* Perform a functional test, with use of checklist.
* Hand over to customer.

Interested candidates must send their application with a complete resume with a recent photograph to:
lea.januar@wincor-nixdorf.com

please put the current and expected salary in the resume.
All application will be treated with strict confidentiality
Only short listed candidates will be notified